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No update path for UTM Endpoint Clients

lenny_01
Hi,

I installed the Endpoint Protection Client. The Client shows up in the UTM 9 as "Online", so this is working so far. 
But on the client where Endpoint is installed, i can't download updates due to there is noch given update path. Wether primary nor secondary path.

Any ideas?

Cheers,
lenny [:)]


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  • 0
    Have you any idea which ports are needed? Just nosey [:)]

    Which settings should be made for the client? Are the IE proxy settings enough or do I need to configure the system wide proxy via proxycfg?

    thanks again!!!
  • 0 in reply to lenny_01
    As I said: The Client ignores any Proxy settings so you have to define a firewall rule on the UTM allowing the connection to the Sophos brokers.

    I guess HTTP and HTTPS should suffice, but you will have to try it out.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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  • 0 in reply to lenny_01
    As I said: The Client ignores any Proxy settings so you have to define a firewall rule on the UTM allowing the connection to the Sophos brokers.

    I guess HTTP and HTTPS should suffice, but you will have to try it out.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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