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Sophos install using HDMI connection?

Jeff Siegel

Will there be the ability to install Sophos UTM 9.x on a motherboard that only has an HDMI connection?  I have an ITX board that has HDMI and DVI connections but installation gets stuck at 66% no matter which connection I use.  Board is a Gigabyte GA-Z170M Gaming 5.

 

Thanks for your assistance.



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  • 0

    I will try again, must have forgotten to press the post button.

    The motherboard yuo have chosen is a way overkill for a UTM. Too many chips doing nothing but generating heat.

    Next issue is , you do not appear to have any supported NICs, you need at least two.

    Further I suspect that you are also hitting an issue with the chipset not being supported eg the m2 feature.

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    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Agreed, motherboard is way overkill, but it is what i have lying around.  I do have a dual port Intel Pro 1000PT card in it.  I have disabled all peripheral devices that would not be used for this install as well.

    Not sure what you mean by the 'chipset not being supported eg the m.2 feature'?  I have tried installing Sophos on other motherboards with an m2 slot (not populated) and the install runs through flawlessly.  I am not using the m.2 slot on this board either.  The only difference is that this board has an HDMI output and DVI-D output.  Neither of which work (stuck at 66%).  If I put a video card in it with VGA output (and enable the onboard NIC (Killer NIC)), the install doesnt recognize that card.  The install aborts.  I have also tried using an HDMI to VGA adapter and still get stuck at 66%.

    Sophos XG install works fine, so not sure why the UTM 9.x cant have this feature installed?

     

    Thanks.

  • 0

    hi,

     

    did you try the following as mentioned by  for a similar issue , when stalled do the following :

    1. Press [Alt]+[F2] to bring up the console window.
    2. At the command prompt type cd /usr/lib and press [Enter].
    3. At the next prompt type bootstrap --install and press [Enter].  Apparently, this starts a second instance of the installer that does not get stuck on the "Hardware Detection" screen.

     

     

  • 0 in reply to brunomc

    Yes, I saw this as well and it doesnt work either.  I get a 'bus error' when the second installer launches.

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