Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 5 replies
  • Answers 2 answers
  • Subscribers 3 subscribers
  • Views 5512 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

In discards Lan Interface

fooc

 Hello,

At a customers site on a sg125 my monitoring tool detects many in discard error on the Lan port, on the connected switch i do not see these errors.

 

How can i troubleshoot these discards?



This thread was automatically locked due to age.
  • 0

    Fooc,

    make sure to configure Speed and Full Duplex on both Switch and XG side. Also can you share the output from the following commands:

    netstat -s

    ethtool -S "portname"

    You should execute these commands from CLI > Option 5 > Option 3

    Thanks

  • 0 in reply to lferrara

    Thanx man, i will check that.

     

    I made i mistake by posting it in xg forum, it is a sg125, so the cli commands will be different.

     

    Do you advise to allways set the duplex and speed fixed?

  • 0 in reply to fooc

    Fooc,

    it is always a best practice (switch, router, firewall and every network devices) to set the port to fixed speed and mode. This will prevent possible error and reduce the time between the devices to find the correct settings.

    I cannot move your thread to UTM9 because you are not a member of that group. Please make sure to sign-in at UTM9 Forum and I will move your thread there. Send me a PM once you requested the access.

    Thanks

  • 0 in reply to lferrara

    The thread has been moved here.

    Thanks

  • 0

    Hi,

    Take SSH to UTM and execute, ifconfig. Execute the command for multiple times and see if there is an increase in error and dropped packets for the LAN interface. If error packets are discovered change the hardware negotiation  speed that matches with the Switch and if dropped packets are observed replace the physical connection between the devices.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?

Unfiltered HTML