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Problems with high Packet loss and jitter

globallink
I have the Home edition 8.306 and get a jitter of 8.4 ms and a 10.4% packet loss. Can someone please help me to troubleshoot this issue?

thanks


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  • 0
    Hi, 

    1. please run ifconfig on the firewall to check for interface errors.

    2. do you see packetloss with traceroute or ping?

    3. 
    a. are your phones using SIP?
    b. Are you using the VOIP Security system, or just using DNAT/PacketFilter rules?

    Barry
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  • 0
    Hi, 

    1. please run ifconfig on the firewall to check for interface errors.

    2. do you see packetloss with traceroute or ping?

    3. 
    a. are your phones using SIP?
    b. Are you using the VOIP Security system, or just using DNAT/PacketFilter rules?

    Barry
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