Just a testimony how Astaro, at home, saved me money and quite a few grey hairs.
A few weeks ago, I started having problem connecting to part of the "limelight" Content Delivery Network: some IP addresses in that CDN would simply refuse to answer SYN packets to port 80.
I did some diagnostic and found out that, when I connected through VPN to a different ISP, the connection would go through. Worse: if I performed a TCP SYN trace to port 80, the packets where disapearing within my own ISP network (Bluewin, in Switzerland).
I contacted my ISP support and, after bouncing a few times against really clueless techs ("Is you modem light blinking?"...), I got told that their responsability would end when "I could reach their homepage". I tried to argue that I was paying not for the right to connect to their homepage but for the right to connect to internet and that buggy routes and peering within their infrastructure WAS their responsability but to no avail. Right now, their position is that I should pay a tech (120.- CHF/H) to come to my house and "help me fix the problem with my installation".
So, all I did was pick another subnet within Limelight CDN that I knew was working and create a DNAT rule in ASL to make sure I would contact these IPs instead of the problematic ones: problem solved [:)]
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