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Can't access firewall from browser:(

HI,

Sorry if someone already asked this question before.

I'm using Astaro 3.2. I tried to access it via a browser by using
https://x.x.1.1. I remembered I could get to the login screen once but after that when I try to access the firewall through my browser I'm getting a DNS Server error message. I couldn't get to the login screen as before?

Is there anyway I can access to the firewall through the browser? I also tried to access via the console but it complained my password is incorrect? How do I reset this password if I have to? I inhereted this environment from my predecessor and his configuration is not standard at all[:(]

many thanks.

katchme. [:S]font>

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0 oliver.desch over 22 years ago

the DNS error seems to be a false positive. Do you have installed the
WebAdmin certificate to the explorers stack? If yes try to remove it.
You could also try another browser to access the box. If you are able
to telnet the box port 443 the web server is running.

read you
o|iver
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0 oliver.desch over 22 years ago

the DNS error seems to be a false positive. Do you have installed the
WebAdmin certificate to the explorers stack? If yes try to remove it.
You could also try another browser to access the box. If you are able
to telnet the box port 443 the web server is running.

read you
o|iver
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0 katchme over 22 years ago in reply to oliver.desch

Hi,

I've tried everything and it still doesn't work. In fact I pull all cables out of the firewall then try to test out each network card (interface) to see if I can login. Unfortunately, whichever way I tried it doesn't work. I tried to login as root user from the console but it complains my password is incorrect. Is there anyway I can reset all passwords? I just want to access the firewall so I can see all the configuration.

Many thanks.

katchme

P.S I'm not too familiar with Linux so if you offer me any assistance please use plain English.[:)]
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0 Simon Shaw over 22 years ago in reply to katchme

Are you trying to login via ssh with the username: loginuser ?
If not try that.

Disable any and all proxy services in your browser.
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0 katchme over 22 years ago in reply to Simon Shaw

Hi,

I tried all that but still unsuccessful?[:(] I tried both loginuser and root but still no good. I disabled all proxy services before trying to access the firewall via web browser but still no good?

[:(]

katchme
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0 Simon Shaw over 22 years ago in reply to katchme

Got backup ? Reinstall.
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0 katchme over 22 years ago in reply to Simon Shaw

No backup. I couldn't find anything from my predecessor?[:(] Is there anyway you could recover the password or another way of logging in?
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