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User Portal issue

whitetr6
I have an issue that might be simple but I haven't yet found the answer. If I log in to the user portal as admin, I see the options that I have enabled under Management > User Portal > Advanced. 

I want to give a superuser the ability to log in and create wireless hotspot vouchers. When she logs in, there are no options at all. Only welcome, and Log out. I tried adding her to the admins group just like the "admin" account but it made no difference. I also tried the Allow all users checkbox, and without it checked but with her account specifically entered (along with admin). Anyone know what I'm missing?

UTM is running 9.312-8

Thanks


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  • 0
    Did you check that under Wireless protection -> Hotspots -> Hotspots the intended user is also listed as administrative user (or is member of a group that is listed there)?

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

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  • 0
    Did you check that under Wireless protection -> Hotspots -> Hotspots the intended user is also listed as administrative user (or is member of a group that is listed there)?

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

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