Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 9 replies
  • Subscribers 2 subscribers
  • Views 2090 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Embarrassingly simple question

TimHather73
We have changed our mail server and I need to change the settings on the UTM so notifications can be sent. 

I cannot remember where to change the SMTP server details on the UTM. It is not licensed for Email protection so is not an SMTP relay and is on 9.308-16

Any help given without laughing will be appreciated.


This thread was automatically locked due to age.
Parents
  • 0
    Well, if the advanced tab is disabled, your UTM sends and sent mail directly to the outside world without using your internal mail server.
    If it worked in the past it also should work now (unless your ISP changed something).

    There is no other place where you can tell the UTM via which mail server it should send its mails.

    If you want to force UTM sending notification mails directly to your mail server you have to configure the advanced tab under Management -> Notifications.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    Well, if the advanced tab is disabled, your UTM sends and sent mail directly to the outside world without using your internal mail server.
    If it worked in the past it also should work now (unless your ISP changed something).

    There is no other place where you can tell the UTM via which mail server it should send its mails.

    If you want to force UTM sending notification mails directly to your mail server you have to configure the advanced tab under Management -> Notifications.


    Thanks. I did have a sneaky suspicion that this was the case but wanted to check first. I will set up the mail server settings and see if that works.

    Thanks for the advice, it is much appreciated.
  • 0 in reply to TimHather73
    All working.

    The world is once again all good.

    For the next few minutes at least.[;)]
Reply Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?