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Can't view log files

I've got a UTM425 running version 9.211-3. Under Logging and Reporting, when I click View Log Files the request times out after 03 seconds with the message asking if I want to cancel the request or not. If I continue I get the same result. I've tried to View Log Files using both Chrome and IE. If anyone has a suggestion as to how to solve the problem I'd be grateful to hear it.

Thanks,

Steve

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0 Scott_Klassen over 10 years ago

Please see https://www.sophos.com/en-us/support/knowledgebase/121762.aspx

Currently the only fix is to update to v9.304 or greater.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

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0 stvkellogg over 10 years ago

Thanks. Oddly, the "Up2Date" tells me the firmware is up to date.

I looked at the ftp site and see lots of versions of 9.3. Do you know if I can go straight to one of the latest of have to do it in steps?

Thanks,

Steve
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0 Scott_Klassen over 10 years ago

Steps. The file I linked above takes you from 9.211 --> 9.304. After you're on 9.304, your system will pull down the updates to get you to latest, 9.308.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 stvkellogg over 10 years ago

Thanks - I should have seen that link. I appreciate your patience.

Steve
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0 stvkellogg over 10 years ago

Sorry - I actually don't see the link to the file, just the advisory about the bug.

Steve
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0 Scott_Klassen over 10 years ago

Sorry, my bad. Here it is ftp://ftp.astaro.de/UTM/v9/up2date/u2d-sys-9.211003-304009.tgz.gpg

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 stvkellogg over 10 years ago

Thanks - I've succeeded in updating to 9.308-16. I appreciate your help!

Steve
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0 Scott_Klassen over 10 years ago

Good to hear. Enjoy.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
Cancel
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Can't view log files

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