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[BUG] 9.206-35 DHCP stops working

We found several of our customers report an non working HotSpot Solution.

After we have checked the logs, the result was - no client recieves an IP and no entrys about any DHCP communication are in the log.

The solution was to DISABLE/ENABLE the DHCP service on the UTM. The system works well after that.

There are NO entrys in the log about the DHCP issue!

We have now three different UTM Installations with that problem.

Could other people confirm that issue?

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0 BrucekConvergent over 10 years ago

Sounds like you have some commercial licenses there... have you tried opening a support case with Sophos? Remember, while occasionally Sophos staff does peruse this site, it is not the place to get support if you need official support.

And no, haven't seen that here (we manage many, many customers).

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 todu over 10 years ago

Confirmed, had same issue after 9.206 Update...
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0 Daniels_UTM over 10 years ago

yes we opened a case ... but you know sophos needs 3 to 10 days for an answer ... next time i'll submit a critical ticket
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0 mgworek over 10 years ago

I am having the same issue. I have 3 different DHCP servers and 1 of them has stopped working and will not give out ip's anymore.
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[BUG] 9.206-35 DHCP stops working

Submitted a Tech Support Case lately from the Support Portal?