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User Portal WAN access - Lost!

Hey guys/gals,

New to the Astaro/Sophos UTM family. I recently purchased a UTM 220 and am in the process of getting everything configured but I am completely lost when it comes to setting up the User Portal for WAN access. I can access the portal just fine, but am clueless as to how I get things going from the WAN side.

Any guides out there or can someone give me a step-by-step outline on what to do? Google search has been little to no help at ALL.

The UTM 220 is connected to a Comcast Business Gateway and is also linked with Windows AD servers.

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0 BarryG over 11 years ago

Hi, did you put 'Internet' or 'ANY' in the Allowed Networks setting for the user portal?

Barry
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0 WaterVsAnchor over 11 years ago in reply to BarryG

Hi, did you put 'Internet' or 'ANY' in the Allowed Networks setting for the user portal?

Barry

Yes I have "Any" set in the user portal
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0 UrsWeiss over 11 years ago

Have you may set up a DNAT on the same IP/port you also use for accessing UP?
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0 WaterVsAnchor over 11 years ago in reply to UrsWeiss

Have you may set up a DNAT on the same IP/port you also use for accessing UP?

No I don't believe so.
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0 WaterVsAnchor over 11 years ago

I've never set up an externally facing device so just a little lost on what I need to configure.
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0 BarryG over 11 years ago

Hi, is the "Comcast Business Gateway" doing NAT? e.g. is the UTM's external address in the 192.168.x.x or 172.16 - 172.31 or 10.x.x.x range?

If so, I'd recommend getting rid of the "Comcast Business Gateway" or bridging it.

Barry
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0 WaterVsAnchor over 11 years ago

Thanks for the feedback guys. It was a DNS issue on the external domain side that has now been fixed.
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