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No reporting or backups

I've got a UTM9 that's stopped sending executive reports and email backups.  The email backups are creating OK (can see them in the web admin), but there are no archived executive reports at all.  Trying to send a backup manually also fails to send.

Can someone point me in the right direction?


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  • Hey Bob,

    Thanks for your help!  With your guidance I found that my ISP was blocking port 25 (something I already knew... but it didn't click until I saw the SMTP live log!).  I've configured a smarthost for SMTP now and I'm receiving emails again.

    Thanks again for your help!

    Cheers :-)
Reply
  • Hey Bob,

    Thanks for your help!  With your guidance I found that my ISP was blocking port 25 (something I already knew... but it didn't click until I saw the SMTP live log!).  I've configured a smarthost for SMTP now and I'm receiving emails again.

    Thanks again for your help!

    Cheers :-)
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