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Problem with creating User [unknown error]

I cannon create anymore Users. As you can see the error "unknown error appears". Deleting a User doesn't help. Any suggestions?

And i also checked the Log

2010:11:03-14:38:17 gate confd[18297]: id="310a" severity="info" sys="System" sub="confd" name="object created" client="index.plx" facility="webadmin" user="arzt" srcip="***.***.***.***" object="REF_WoWaUxVPIU" class="network" type="aaa"

2010:11:03-14:38:17 gate confd[18297]: id="3100" severity="warn" sys="System" sub="confd" name="UNKNOWN (unknown error)" client="index.plx" facility="webadmin" user="arzt" srcip="***.***.***.***" external="set_object"


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  • Hi, Rios, and welcome to the User BB!

    This truly seems to be "UNKNOWN"!  Have you tried rebooting?  Restoring a backup?  If those haven't worked, then copy a recent backup onto a USB memory stick, reload from ISO, and restore by booting with the USB memorystick inserted.  This is unusual eough that you should have your reseller open a support ticket if this is a commercial, and not a "home", license.

    Cheers - Bob
  • The Problem was after updating to 7.508. Used the backup before the update (7.507)and it worked. I updated 5 days ago again to 7.508. Now it works with the latest firmware.
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