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report pdfs not being created

jmirick
I am trying to get the exec reports created and mailed out, to no avail.  I have tried to say, "archive them" but it's not doing that either.  In the system.log, there are a bunch of errors saying something to the effect:  Postgres: could not open relation . . .  and a bunch of numbers, these start right after midnight so I suspect it's trying to gather info.

If I ask for an immediate system report, it opens the popup and just sits there forever, nothing ever comes up (after, say,20 minutes).  Everything else the system is doing seems to work.

This is the home-version, running on a Dell desktop.

Anybody's help would be appreciated.


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  • 0
    If this is a home system, I think you may need to delete/initialize your reporting database, but try to reindex it first.  This is done from the command line, so, if this is a home Astaro, you can do this yourself, if not, then you should get Support to do it for you so you don't lose Support Service.

    As root, or from the console: # psql -U reporting -c "REINDEX DATABASE reporting" 

    Did that fix the problem?

    Cheers - Bob
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  • 0
    If this is a home system, I think you may need to delete/initialize your reporting database, but try to reindex it first.  This is done from the command line, so, if this is a home Astaro, you can do this yourself, if not, then you should get Support to do it for you so you don't lose Support Service.

    As root, or from the console: # psql -U reporting -c "REINDEX DATABASE reporting" 

    Did that fix the problem?

    Cheers - Bob
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