Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Reporting not working

Since last Tuesday (08/01/2006) I have not received the daily executive reports.  (Tuesday's report is the last one I received.  Tuesday evening we upgraded to 6.300 and 6.301.)  The firewall has been up and running since the re-boot for the update.  All reporting was working as expected prior to last Tuesday.  No other hardware or configuration changes were made around that time or since.

If I go into the "reporting", "Executive Report", "view current report", the data is not correct.  First of all it is deiplaying the time period from 17:00 to 17:00 even though it is now 12:37.  Secondly, the data displayed is not correct.  It is showing data that would be typical for a week day, not a weekend.

If I go into the individual report catagories (Hardware, Network, etc) they are also displaying the same, incorrect, data.

I checked the /var/log/reporting directories and they seem to be updating correctly evey 5 minutes.

My correct e-mail address is on the list to receive the executive reports.  I tried adding someone else to the list on Friday and they have not received any executive reports either.

Any ideas as to what I can check/change to get reporting working again?

Thanks,

Larry Pint
National Truck Underwriting Managers, Inc.
Bloomington, MN USA

Release 6.301, 100 user


This thread was automatically locked due to age.
Parents Reply Children
No Data