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Accounting report empty

I think our problem is different than the others have reported. The graphs for network traffic are OK, the Executive Report gets emailed no problem, but, when you look at Reporting - Accounting, I see a template of the networks I've included with no data; no Incoming/Outgoing, no TCP/UDP, no protocols or counts.

What can I review to determine the problem please ?

Version is licensed 100 IP - 5.200

Thx,

Mike

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0 Mark_Vincent over 20 years ago

I have the same problem. It worked the first day I set it up and then stopped. I have 3 of these units and the accounting has never worked right on any of them.
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0 andreas over 20 years ago in reply to Mark_Vincent

Can you post details about your (accounting) configuration, version, ..?

Cheers,
andreas
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0 Mark_Vincent over 20 years ago in reply to andreas

I have a getway 220 (2 acutaully 1 for failover). I have the latest version of ASL running on the unit. I have accounting enbaled and I have one IP address selected that I want to watch traffic on. I hope this helps.

Thanks,
Mark
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0 andreas over 20 years ago in reply to Mark_Vincent

OK, that setup doesn't sound too complicated. :-)
Let's repeat:

- you enabled network accounting in Network->Accounting and set the checkbox for the correct interface (the interface where the IP you want to watch will be routed over). Your "Ignored Networks" is empty.

- you enabled Reporting->Accounting, the reporting type is set to full, and in "queried networks" you selected the host definition you want to watch.

Is that correct?
Cheers,
andreas
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0 Philmee95 over 20 years ago in reply to andreas

Going over this post, i found that i had accounting enabled, but was ignoring the networks i wanted to see. Hopefully that will help.

guess it helps to read the fields title.
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0 Philmee95 over 20 years ago in reply to andreas

Going over this post, i found that i had accounting enabled, but was ignoring the networks i wanted to see. Hopefully that will help.

guess it helps to read the fields title.
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