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POP3 Proxy Error

I recently loaded Astaro V5. I am using the POP3 proxy spam feature, but my POP 2003 Outlook clients are receiving error messages when receiving messages. Anyone else seeing the same thing? If so, any thoughts on how to fix it.

Moving the clients behind a V4 Astaro box works fine. The hardware in both boxes is identical.

Celeron 500
256MB RAM
15GB HD
3 3COM 3C905 NICs

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0 William Warren over 21 years ago

what errors are you seeing?
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0 virtualrack over 21 years ago in reply to William Warren

I guess that would help. The error I receive in Outlook 2003 is a "Scanner error". All messages are not being downloaded.
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0 William Warren over 21 years ago in reply to virtualrack

this is a known issue in v5..either burn the v 5.001 iso or use the system up2date to download the 28 meg update and install it.
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0 virtualrack over 21 years ago in reply to William Warren

The box has already been updated to 5.001. The issue is still there.
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0 William Warren over 21 years ago in reply to virtualrack

intersting..i have not run into this issue here on my v5 hdd(when i run it)...the pop3 without spam filter works fine. seems there are still some bugs in the pop3 module.
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0 virtualrack over 21 years ago in reply to William Warren

Correct. If I turn the SPAM feature off everything works fine, but as soon as I enable it, clients receive the Scanner Error in Outlook 2003. The error is intermittent, but it will stop you from receiving other messages.
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0 FN-Eagle over 21 years ago in reply to virtualrack

I have the same problem with Outlook 2002. I also tried to disable spam protection, but it is not working all the time. In the beginning it works, later not.

To solve it, I disable the Pop3 proxy and created a rule to allow internal network Pop3 traffic. But this can not be a final solution. I would like to use POP3 proxy for virus protection and spam protection.

[:S]
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0 derhansen over 21 years ago in reply to FN-Eagle

I think I have the same problem as reported here.

I have created two packet filer rules
Internal Networt -> POP3 -> Any -> Allow
Any -> POP3 -> Internal Networt -> Allow

Then I switched on the POP3 Proxy and enabled the Spam protection. Everythink seems to work fine. After some hours, the POP3 Proxy stops working.

I get an error "Can´t reach Server" or "Cannot resolve Host Name". After stopping and staring the POP3 Proxy, everthing werks fine again.

Anyone else with this problem?

Torben Hansen

ASL 5.001 RC2
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0 phrator over 21 years ago in reply to derhansen

Maybe the same problem.
The client is unable to receive mail as long as the pop3 proxy is enabled (independent from spam protection!).
error message is:
RETR Command. Error from POP3 Host: -ERR scanner error : TcpSocket.cpp:74:connect:socket(...) Error Error code: 24 System state: Too many open files."

Astaro 5.001.

kind regards,
Bastian
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0 phrator over 21 years ago in reply to derhansen

Maybe the same problem.
The client is unable to receive mail as long as the pop3 proxy is enabled (independent from spam protection!).
error message is:
RETR Command. Error from POP3 Host: -ERR scanner error : TcpSocket.cpp:74:connect:socket(...) Error Error code: 24 System state: Too many open files."

Astaro 5.001.

kind regards,
Bastian
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Children

0 virtualrack over 21 years ago in reply to phrator

Anyone else experiencing this issue. The pattern is not consistent at all. My clients receives approximately 1000+ messages per day. The POP3 proxy and SPAM protection will work fine for hours, then all of a sudden the Scanner Error appears on the clients. Shut down the POP3 proxy and then restart and all is well again. When I switch the clients back to the v4 box all is well.
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0 William Warren over 21 years ago in reply to virtualrack

between me and my wife we average about 600/day. I will turn on the spam filter and see if it dies here..[:)]
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0 William Warren over 21 years ago in reply to William Warren

yep it deid..also found a big problem in the pop3 module. Am witholding disclosure to give astaro time to fix it(i notified them last night at around 10pm EDT).
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0 virtualrack over 21 years ago in reply to William Warren

Well at least I know its not just me. Off course it took replicating the issue on 3 sets of hardware before I believed it.
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0 AtleBerg over 21 years ago in reply to virtualrack

I'm having the same problem. Hoping for a quick fix.
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0 William Warren over 21 years ago in reply to AtleBerg

the pop3 proxy has a major issue that i had the displeasure of identifying..i have reported it to astaro and due to the nature of the problem i am witholding disclosure for now..right now the pop3 proxy IMO is unfit for use at any level.
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0 jlobster over 21 years ago in reply to William Warren

Are there any working POP3 proxy work arounds?

My experence with the POP3 proxy at this point looks like this...

It just appears dead. It doesn't appear to be handling any traffic at all. I've tried turning off the SPAM filtering and that doesn't seem to change anything. The POP3 log is blank, as is the proxy content manager. I've also tired turning off the virus filtering and restarting the proxy after turning everything off and this doesn't seem to do anything.

Does this fit with the problems the rest of you are seeing? Or the problem you've discovered William?

Like most, I'd like to have the POP3 working with at least the virus filtering on.

John
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0 William Warren over 21 years ago in reply to jlobster

the issue i found has to do with file attachments....that is all i am going to say about it..since i am not a programmer i have no idea if all of this is related or not..[:)] Astaro acknowledged the problem and is working on a fix that will be released,"in a future up2date" hopefully the next one.
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0 ranchodeluxe over 21 years ago in reply to William Warren

Pop3 virus scanner is not working. I had one virus walk in. It was in an attachment. That is what William is referring to.
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0 William Warren over 21 years ago in reply to ranchodeluxe

[ QUOTE ]
Pop3 virus scanner is not working. I had one virus walk in. It was in an attachment. That is what William is referring to.

[/ QUOTE ]

nope..nothing like that at all..[:)] If it were soemthing trivial like that i would have posted it immediatly instead of trying to give Astaro a chance to fix it before Full Disclosure.
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