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Wildcards in Web Surf Filter

I'm having a little bit of frustration with the web surf filter. For some unexplained reason, Cobion has decided to mark some websites as "pornographic" when they really aren't -- for example, www.verizon.com. If I whitelist www.verizon.com, it still won't work because it's a redirect to a bank of web servers (e.g. www22.verizon.com). What I need to be able to tell the filter is that ANYTHING ending in "verizon.com" is acceptable. Is there any way to do that?

-Steve

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0 uncue75 over 21 years ago

What happens when you whitelist just verison.com? does that fix it?
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0 uncue75 over 21 years ago

What happens when you whitelist just verison.com? does that fix it?
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0 OfficeDefender over 21 years ago in reply to uncue75

Already tried that, it doesn't help. [:(]
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0 karabela over 21 years ago in reply to OfficeDefender

go to cobions urlcheck support

http://www.cobion.com/supportweb/url-report.asp
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0 Vukasin over 21 years ago in reply to karabela

Please read the online help for surf protection (you know, the little "?" in the top right part of your WA page). There you will find the URL for reporting misscategorised URLs, and a howto for writing black/whitelists.
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0 Vukasin over 21 years ago in reply to Vukasin

Also read this entry in the UBB.
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0 OfficeDefender over 21 years ago in reply to Vukasin

The miscategorization of Verizon appears to have been fixed -- I suppose a lot of people were reporting that one. However, I am unable to locate the white list/black list tutorial you mentioned. There is one sentence about making an entry, but it says to just enter in the URL including the periods (e.g. "www.verizon.com"). I've confirmed that syntax works, but it's sometimes not good enough. Where is that tutorial?

-Steve
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0 Vukasin over 21 years ago in reply to OfficeDefender

Entries in the black/white lists are PCRE (as stated in the online help). Please read one of many PCRE tutorials on the internet. I can recommend

http://www.pcre.org
http://www.regular-expressions.info/tutorial.html

and also the thread I have sent in my last posting.
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0 Vukasin over 21 years ago in reply to Vukasin

Didn't they teach you that at ACE training?
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0 OfficeDefender over 21 years ago in reply to Vukasin

[ QUOTE ]
Didn't they teach you that at ACE training?

[/ QUOTE ]

Thanks for the tips, Padre -- I'll read up on it. Nope, this wasn't covered in the ACE training. I have no problem with that -- they can't cover everything, and if they did no one would retain it, anyway.

-Steve
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