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HELP!!! HTTP Proxy and Surf Protection Error Messages

Hi, I'm having a bit of trouble keeping the HTTP Proxy running.  I'm using ASL 3.12 with a Surf Protection License.

Since I installed the update I keep receiving these two error messages.

[INF 119] HTTP proxy not responding - restarted(1 times)
[WAR 060] Surf Protection remote database connection failure - retrying

System Uptime: 0 days 23 hours 8 minutes
System Load: 0.14
System Version: Astaro Security Linux  3.212
License: Office Version

Please refer to the manual for detailed instructions.

After I installed the Up2Date 3.12 package I began to receive the errors.  So, in response I rebooted the box.  The errors have slowed down but not stopped.

I thought I had seen a full error list somewhere but I can't remember where it was that I saw it.
Does anyone know where that list is so that I can download or copy it.
I do have the latest copy of the ASL 3 manual.

Thanks for any help...

Vinny

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0 Andy_01 over 22 years ago in reply to Fausto Oliveira

claus, can you check the file /var/chroot-squid/filter/cache.log if there is some indication why the proxy stops working.
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0 claushofmann over 22 years ago in reply to Andy_01

hello fjo + andy,

already checked df -k plus /var/log/cache.log.........

everything seems to work fine......

df -k = the fullest disk is / with 36 % (looks good to me)

/var/log/cache.log (nothing suspicious)

can it be that the internet connection (dsl) is to slow for the http requests from the inside lan so that the surfprotection has not enough bandwith to connect its server? That was a friends idea but I``m not sure about it. Still thankful for any help

take care,

claus
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0 Spatuality over 22 years ago in reply to claushofmann

My http proxy is doing that when surfprotection is on also. My users are getting cut off on every restart of the proxy, which happens every 2 minutes or 7mb, whichever comes first.

Any ideas?
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0 Markus Hennig over 22 years ago in reply to Spatuality

Hi Spatuality ,

any strange messages in /var/chroot-squid/filter/cache.log?
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0 Vukasin over 22 years ago in reply to Markus Hennig

Did any of you try to connect from the firewall to any of the SP servers?
The servers are listed in the file
/var/chroot-squid/etc/filter.conf

If a connect is not possible, then that could be the reason for the INF messages.
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0 Spatuality over 22 years ago in reply to Vukasin

Only 1 out of 3 ip's in filter.conf works. Are these IP's automatically updated, or should I manually update them?

I don't have a cache.log file, probably because I've disabled the filter until I can test in the off hours.
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0 claushofmann over 22 years ago in reply to Spatuality

having the same problems like spatuality.....

Only 1 out of 3 ip's in filter.conf works plus
I don't have a cache.log file either........I`m tired of getting those mails...is it possible to make some settings in the filter.conf not to get the error mail so often.....
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0 Vukasin over 22 years ago in reply to claushofmann

I think you can disable the testing of the surf protection by touching the file

/etc/no-superdaemon/surfprotection
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0 claushofmann over 22 years ago in reply to Vukasin

.....touched the file /etc/no-superdaemon/surfprotection but nothing changed the file surfprotection disappears after a short time .....any idea (still tired of all those mails :-(......anyways thank you for the reply.....
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0 Vukasin over 22 years ago in reply to claushofmann
hmm...
that is not good.
could you do a
Code:

cat /var/log/daemon|grep superdaemon >/tmp/report.txt

and submit the resulting /tmp/report.txt file?
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