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[8.300] [resolved]Unable to upload pgp for internal user

wingman
Hi All

I am trying to upload a new pgp to my internal user and I am getting the following error "Cannot create email encryption user object: either key is invalid or requires a password."

The asc file is in the format 


-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.0.17 (MingW32)

******************
-----END PGP PUBLIC KEY BLOCK-----

------BEGIN PGP PRIVATE KEY BLOCK-----
Version: GnuPG v2.0.17 (MingW32)

*********************************
-----END PGP PRIVATE KEY BLOCK-----

The name/email address is correct and I have also tried to remove the user and re add it.

Any suggestions?

Thanks


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  • 0
    Does it work correctly if you delete the user on the 'Internal Users' tab?  If you want to retain the user's cert, you can export/import it.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    Does it work correctly if you delete the user on the 'Internal Users' tab?  If you want to retain the user's cert, you can export/import it.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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