I've been evaluating ASG on my home network to determine the possiblity of deploying this across our healthcare network. It's a fantastic product, and I want to tell you that I appreciate all of those that are helping and developing.
I've run into this issue with Quarantine Emails that are sent out to users. Users are unable to Whitelist (from within the email) since the Whitelist link is gone. Also, when logging into the Mail Manager and selecting "Release and report false positive" it doesn't seem to do that. So the problem may be related, or may be two-fold.
As you can see in the screen shot below, the Whitelist link is replaced by or the HTML code for a space:
Is this a known issue? What can I do to mitigate this issue? It also seems to be user specific.. some users still have the Whitelist link. Please advise.
Thanks,
-pd
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