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All Notifications Stopped after Mail Security was Enabled

Astaro ASG 120 with Full Guard Security
Release 8.103
Exchange 2010 Mail Server
Single Static IP to the Internet

As soon as I enabled the Mail Security and put all of the info in under Simple Mode. All Notifications from the Astaro have stopped. I enabled Quarantine Reports and the users don't even get those. Incoming E-mail is filtered correctly and sent to the Exchange Server. Outgoing E-mail from the Exchange Server is working. However the Astaro isn't sending out any reports, notifications or any.

Is there something else that needs to be enabled? Is the Astaro trying to Relay through the Exchange Server?

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0 BAlfson over 14 years ago

Thanks for the confirmation about the fix for the Notifications and Executive Reports!

So, it sounds like the Quarantine Reports aren't being generated at all. If this is the SMTP quarantine, then it's time to get Astaro Support involved. If it's the POP3 quarantine, then there are other possible fixes.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 14 years ago

Thanks for the confirmation about the fix for the Notifications and Executive Reports!

So, it sounds like the Quarantine Reports aren't being generated at all. If this is the SMTP quarantine, then it's time to get Astaro Support involved. If it's the POP3 quarantine, then there are other possible fixes.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel

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