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Quarantine Report Action externally

AceCrosley
Hello,

Currently running: ASG120 with Firmware version:  7.508

One of my users who connects remotly using the SSL VPN is unable to release or whitelist his spam using the link within the report email. Internally the links works ok... Reverse DNS on the ASG's external address is correct...

Does the links only work internally?? I thought this was not the case? Do you need to grant access to all?? etc etc....

Ace


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    Ace, this usually is a configuration and/or DNS issue.  Please post an example of a release URL.  To obfuscate your personal information, change IPs like 70.X.y.91 and your domain name to mydomain.com.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Ace, this usually is a configuration and/or DNS issue.  Please post an example of a release URL.  To obfuscate your personal information, change IPs like 70.X.y.91 and your domain name to mydomain.com.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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