Note – The e-mail client must successfully connect to the POP3 server at least once for the prefetch function to operate properly. This is because Astaro Security Gateway needs to store the name of the POP3 server, the username, and the user's password in a database in order to fetch POP3 messages on behalf of this user. This, however, cannot be achieved by configuring POP3 account credentials in the Astaro User Portal (for more information, see User Portal). The POP3 account credentials in the User Portal are needed for prefetched messages to appear in this user's portal and daily Quarantine Report.
Note – The e-mail client must successfully connect to the POP3 server at least once for the prefetch function to operate properly. This is because Astaro Security Gateway needs to store the name of the POP3 server, the username, and the user's password in a database in order to fetch POP3 messages on behalf of this user. This, however, cannot be achieved by configuring POP3 account credentials in the Astaro User Portal (for more information, see User Portal). The POP3 account credentials in the User Portal are needed for prefetched messages to appear in this user's portal and daily Quarantine Report.