We've had Astaro for a couple years now, and the current version is 7.304.
I've been hoping to find a setting that would allow individual recipients to mark a sender as safe, similar to what Outlook allows.
Currently, there are only two solutions that I've found.
One solution is for the recipient to individually release the spam messages via the "Release" link in the email they receive which is titled "Quarantine Report for [recipient's email address]".
The problems with that are:
(1) They can only receive the email at two preset times per day, and this frequency applies to everyone.
(2) They need to individually release each email. For subscriptions they want to receive on a regular basis, this can become very repetitive.
The other solution is for the administrator (me) to create an exception rule on the WebAdmin, whereby any message from a specific sender will bypass the spam filter.
And the problems with that are:
(1) If two users think differently about a sender's email address being always allowed through, one of them will suffer.
(2) The admin will need to be involved for every email address that someone wants to permit. Not only will this take time with large organizations, but individual recipients might not want to bother the admin (or even know that they're welcome to, or who to contact).
-Bryce
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