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550 SMTP Relay errors from notification service

I recently installed the gateway version 7 and have tried to set up the Management-Notifications with no success. When I examine the SMTP proxy logs it shows that my external mail server is rejecting the e-mails from the SMTP server with a 550 error.
From the log, my mail service provider (gmail) responds:
2008:10:31-00:44:21 (none) exim[11686]: 2008-10-31 00:44:21 0zN3QY-00032E-0f ** ME@gmail.com R=dnslookup T=remote_smtp: SMTP error from remote mail server after end of data: host gmail-smtp-in.l.google.com [74.125.45.114]: 550-5.7.1 [71.187.222.215] The IP you're using to send mail is not authorized\n550-5.7.1 to send email directly to our servers. Please use the SMTP\n550-5.7.1 relay at your service provider instead.

I'm probably doing something REALLY stupid but would really appreciate some help.
Thanks.

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0 BAlfson over 17 years ago

This looks like a good explanation of your problem:
550 or 553 Relay Denied Error (Windows)

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0 tom_01 over 17 years ago

The IP address assigned to you by your ISP is flagged as "residential" or "dailup" at Google. Their policy denies such addresses to run SMTP servers. Use the smarthost feature in ASG. Specify the SMTP relay of your ISP there.
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0 carville over 17 years ago in reply to tom_01

Thanks Tom. There are two places in which to configure the smarthost, 1) within the Management-Notifications tab and 2) within the SMTP Proxy - Advanced tab. Since notifications are supposed to work even when the Proxy is disabled, is it sufficient to configure smarthost within the Notifications area?
Also, since google is not an ISP - just the e-mail provider, should I be using its SMTP relay or the one for my ISP?
Thanks.
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0 BAlfson over 17 years ago in reply to carville

The SMTP relay for your ISP on the Advanced tab of Management-Notifications.

If you want to send email with the SMTP Proxy, you'll need to put it there, too.

Cheers - Bob

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0 carville over 17 years ago in reply to BAlfson

Thank you both. That seems to have done the trick!
Regards,
Don
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