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Spam report being blocked as SPAM

RFCat_vk_01
Just received my 1st spam report under v7.009. It was blocked in the ASG as spam.

Question to Astaro, does that now mean we must put the firewall do not notify in the exception list or will the new anti-spam engine learn that the e-mail is legitimate?

Ian M[:S]


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  • 0
    RFCat,

    Can you connect the "Quarantaine Manager" ?
    Did not get the spam report by mail, but here is one in the Quarantine!

    Mine is telling:
    Please wait, connecting to backend....
    Before no problem Buggy???[:@]
  • 0 in reply to SilverOne
    Today, I rceived 2 spam reports, 1 locked in quarantine the other delivered okay. Both covering different subjects. I released the one from quarantine using webadmin.

    Webadmin works fine, connects at about the same speed as before.

    Ian M
  • 0 in reply to RFCat_vk_01
    Same here.

    Since update to 7.009, I have to release the daily spam reports manually in the webadmin.

    Since then also the pattern update messages from other ASG V6 [info-361] are tagged as spam.
  • 0 in reply to wk_03
    I'm actually seeing hte opposite problem.  I am getting messages NOT marked as spam that should be.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • 0 in reply to William Warren
    Funny,

    You have to log in to Webadmin or Portal (user) to release mail = Spam notify and than White list to accept it for the next time!
  • 0 in reply to SilverOne
    I'm seeing a different problem at one customer site; for some reason spam reports aren't being generated for a few users (out of about 50 or so) ... a look at the SMTP proxy log shows all the others being generated, scanned, and delivered, but not these folks.  I've started a ticket with Astaro for the customer... has anyone else seen this?  And no, there are entries in the exceptions in the Spam Report config for anything at all (first place I checked).

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0 in reply to SilverOne
    I'm seeing a different problem at one customer site; for some reason spam reports aren't being generated for a few users (out of about 50 or so) ... a look at the SMTP proxy log shows all the others being generated, scanned, and delivered, but not these folks.  I've started a ticket with Astaro for the customer... has anyone else seen this?  And no, there are entries in the exceptions in the Spam Report config for anything at all (first place I checked).

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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