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Cannot update Spam Pattern on 6.311

my ASG 6.311 Software cannot update the Spam Pattern. The Licence is OK, and all the other Pattern are updating well.
The same behavior is on a SGS120 6.311

thats my Box:
Astaro Virus Protection    Wed Sep 12 05:05:19 2007   update   view   
Open source Virus Protection    Wed Sep 12 11:34:12 2007   update   view   
Intrusion Protection    Wed Sep 5 09:39:48 2007   update   view   
Spam Protection    Sat Aug 18 18:16:12 2007   update   view

any Ideas ?

Martin


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  • 009 Pattern Up2Date: Authentication successful (Server 213.144.15.25:443)
    010 Checking Download Servers ...
    011 Download Server: 213.144.15.25 (hostname: up2date1.fw-notify.net)
    012 Download Server: 80.237.192.98 (hostname: up2date3.fw-notify.net)
    013 Download Server: 216.167.31.83 (hostname: up2date2.fw-notify.net)
    014 Checking for RDJ Spam Protection Pattern Up2Dates
    015 Pattern Up2Date exiting: no new RDJ Spam Protection Pattern Up2Dates available.
    016 Installing RDJ Spam Protection Pattern
    017 Pattern Up2Date exiting: no RDJ Spam Protection Pattern installation required.
    Done

    Kind regards Manfred
  • So like is anyone from Astaro going to comment or what? So I have read a new spam engine was released for v7. What about customers whom have v6.\
    Anyone care to try and comment on this one. Nothing is perfect but than again v7 is not perfect.
  • I started a case on this a few days ago; it turns out that the frequency of spam engine updates has dwindled to about once a month now ... of course, a few months ago it was maybe twice a week.  So there's nothing wrong with the up2date servers or your Astaro units, just that they aren't releasing updates for the anti-spam engine as often as they used to.  Not saying that it's right or wrong, just the answer I got.  I'm finally moving customers to Version 7 anyhow, this just speeds the process up.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • I administer several boxes, one has anti-spam patterns dated Tue Oct 2 13:47:27 2007, others are still back in September (Fri Sep 7 08:09:39 2007). 

    Funny thing is that a manually started Up2Date process says that there are no newer patternfiles. Maybe that the update cycle was extended, but this doesn't explain that one box is newer than the others and the ones behind don't find new patterns :-(
  • I agree that is wierd... to confirm that they are indeed running the same version of updates, just view the md5 hashes of the currently installed Anti-Spam updates (you can find this under the up2date screen) ... I found that all of ours did match.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • as far as i know

    V6 they uses spam assasin
    V7 is using com touch now

    so question is, will there still be updates for v6 spam assasin engine ?
  • So has anyone heard of an update for v6 or is this a way to instigate a migration to v7?
  • I seriously doubt that they are going to put the new anti-spam engine in the old version;  I'm sure it took a lot of work to get it working in the new one.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.