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Delivery problems ...

Hello,

my customer is angry cause some mails to his customers show the mail attachement inside not as extra data. You know what I mean.
They use MS Outlook 2002. Before ASL there was a simple SENDMAIL and everything was running they say!
Now they say it´s the ASL which causes these problems.
Can this be the option MIME Error check set to "1" ????

This is getting serious !!! Please help me!

Thanks in advance
Alex

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0 Toto over 21 years ago

huh ?

how can this be a astaro problem ? whats your internal mailserver ?
what does this server do, whats in the logs ? and the whats in the logfile from astaro smtp proxy ?
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0 alasc over 21 years ago in reply to Toto

Hi Toto,

for me personally I don´t say its an ASL problem, but my customer do!
I explained that the SMTP Proxy only takes the mail and delivers it!

The Outlook 2002 delivers directly to the ASL. Logs are OK and the recipes get the whole mesage but temporarily with the attachement inside the mail ...

How else can I explain to my customer. Has anyone experiences on that topic?

Thank you

Alex
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0 alasc over 21 years ago in reply to Toto

Hi Toto,

for me personally I don´t say its an ASL problem, but my customer do!
I explained that the SMTP Proxy only takes the mail and delivers it!

The Outlook 2002 delivers directly to the ASL. Logs are OK and the recipes get the whole mesage but temporarily with the attachement inside the mail ...

How else can I explain to my customer. Has anyone experiences on that topic?

Thank you

Alex
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0 Toto over 21 years ago in reply to alasc

can you show us some log output plz.. a connect from the outlook client and
the response from the reciving mailserver would be nice...
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0 alasc over 21 years ago in reply to Toto

Here it is...

Code:

 
2004:08:03-14:21:04 (none) exim[27131]: 2004-08-03 14:21:04 1BryHv-00073b-HN specht@my-domain.de H=(STNCADPC2neu) [192.168.100.182] P=esmtp S=764507 id=000601c47955$d7f86da0$b664a8c0@STNCADPC2neu
2004:08:03-14:21:55 (none) exim[27132]: 2004-08-03 14:21:55 1BryHv-00073b-HN => user@t-online.de R=static_exact T=remote_smtp H=194.25.134.92 [194.25.134.92]
2004:08:03-14:21:55 (none) exim[27132]: 2004-08-03 14:21:55 1BryHv-00073b-HN Completed

That was only one of "these" emails...

Thank you for your help