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Astaro 7 webadmin password lost

vladata
Hello dear forum members, 

i have critical situation with my astaro 7. I lost my webadmin pass and i'm not able to recover it.
1. I reset root and loginuser passwords/read a tutorials/ 
2. I logged in as root, cc, RAW, system_password_reset
3. Then access my astaro via web browser, but NOTHING happens, i did not receive a prompt to set up new webadmin password:
i mean this screen:
   

It stay online with fields for username and password

By the way i noticed that after i reboot my astaro, i can not login as root/or loginuser/ via terminal with the newlly set passwords??

So can i enable SSH access via terminal and export a backup to a flash drive? I did not find any such commands. If i enable SSH i will be enable to access the dir: /var/confd/var/storage/snapshots/  where backups are stored.


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Parents
  • 0
    Login into the console or via SSH, and type the following commands(id:root):

    cc [enter]
    RAW [enter]
    system_password_reset [enter]
    Ctrl C

    did you do that procedure?

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

Reply
  • 0
    Login into the console or via SSH, and type the following commands(id:root):

    cc [enter]
    RAW [enter]
    system_password_reset [enter]
    Ctrl C

    did you do that procedure?

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

Children
  • 0 in reply to William Warren
    Login into the console or via SSH, and type the following commands(id:root):

    cc [enter]
    RAW [enter]
    system_password_reset [enter]
    Ctrl C

    did you do that procedure?

    Yes i did it, but i did not reach the screen from the picture!! that is the problem! itried via different browsers, cleaning cache and so on butu nothing help!!
    After i enter those command Astaro did not promt me to enter new webadmin details/password/
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