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Unable to update Home UTM from 9.304-9

masterosok
When I attempt to update from the 9.304-9 update I am getting the following errors in the update log and the update is failing. I am curious what I may need to do in order to correct the issue so that I can update the UTM. It seems as though the wrong update package was downloaded. 


2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:24 router auisys[8360]: Doing HA sync

2015:02:09-10:33:24 router auisys[8360]: Up2Date Package Installer finished, exiting

2015:02:09-10:33:24 router auisys[8360]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"

2015:02:09-10:46:50 router auisys[8931]: no HA system or cluster node

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/cadata-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/geoip-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/geoipxtipv6-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/ipsbundle-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/man9-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/ohelp9-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/savi-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/sys-install'

2015:02:09-10:46:51 router auisys[8931]: Starting Up2Date Package Installer

2015:02:09-10:46:51 router auisys[8931]: Install u2d packages 

2015:02:09-10:46:51 router auisys[8931]: Starting installing up2date packages for type 'sys'

2015:02:09-10:46:51 router auisys[8931]: Installing up2date package: /var/up2date/sys/u2d-sys-9.211003-304011.tgz.gpg

2015:02:09-10:46:52 router auisys[8931]: Verifying up2date package signature

2015:02:09-10:46:59 router auisys[8931]: Unpacking installation instructions

2015:02:09-10:47:03 router audld[9021]: no HA system or cluster node

2015:02:09-10:47:03 router audld[9021]: Starting Up2Date Package Downloader

2015:02:09-10:47:03 router auisys[8931]: parsing installation instructions

2015:02:09-10:47:03 router auisys[8931]: >=========================================================================

2015:02:09-10:47:03 router auisys[8931]: You are currently running Version 9.304009, but Version 9.211003 is required for this up2date package.

2015:02:09-10:47:03 router auisys[8931]:

2015:02:09-10:47:03 router auisys[8931]: 1. Modules::Logging::msg:46() /Modules/Logging.pm

2015:02:09-10:47:03 router auisys[8931]: 2. Modules::Auisys::Installer::Systemstep::install:149() /Modules/Auisys/Installer/Systemstep.pm

2015:02:09-10:47:03 router auisys[8931]: 3. Modules::Auisys::Up2DatePackages::install:140() /Modules/Auisys/Up2DatePackages.pm

2015:02:09-10:47:03 router auisys[8931]: 4. Modules::Auisys::QueueIterator:[:P]rocess_qfiles:81() /Modules/Auisys/QueueIterator.pm

2015:02:09-10:47:03 router auisys[8931]: 5. main::main:295() auisys.pl

2015:02:09-10:47:03 router auisys[8931]: 6. main::top-level:40() auisys.pl

2015:02:09-10:47:03 router auisys[8931]: |=========================================================================

2015:02:09-10:47:03 router auisys[8931]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.211003  current version: 9.304009" status="failed" action="install" package="sys"

2015:02:09-10:47:03 router auisys[8931]:

2015:02:09-10:47:03 router auisys[8931]: 1. Modules::Logging::alf:100() /Modules/Logging.pm

2015:02:09-10:47:03 router auisys[8931]: 2. Modules::Auisys::Installer::Systemstep::install:152() /Modules/Auisys/Installer/Systemstep.pm

2015:02:09-10:47:03 router auisys[8931]: 3. Modules::Auisys::Up2DatePackages::install:140() /Modules/Auisys/Up2DatePackages.pm

2015:02:09-10:47:03 router auisys[8931]: 4. Modules::Auisys::QueueIterator:[:P]rocess_qfiles:81() /Modules/Auisys/QueueIterator.pm

2015:02:09-10:47:03 router auisys[8931]: 5. main::main:295() auisys.pl

2015:02:09-10:47:03 router auisys[8931]: 6. main::top-level:40() auisys.pl

2015:02:09-10:47:04 router auisys[8931]: [CRIT-311] Firmware Up2Date installation failed

2015:02:09-10:47:07 router audld[9021]: patch up2date possible

2015:02:09-10:47:25 router auisys[8931]: |=========================================================================

2015:02:09-10:47:25 router auisys[8931]: A serious error occured during installation! (20)

2015:02:09-10:47:25 router auisys[8931]:

2015:02:09-10:47:25 router auisys[8931]: 1. Modules::Logging::msg:46() /Modules/Logging.pm

2015:02:09-10:47:25 router auisys[8931]: 2. main::main:306() auisys.pl

2015:02:09-10:47:25 router auisys[8931]: 3. main::top-level:40() auisys.pl

2015:02:09-10:47:33 router audld[9021]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.211003-304011.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.304009-305004.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.305004-306006.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.306006-307006.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="sys"

2015:02:09-10:47:35 router auisys[9127]: no HA system or cluster node

2015:02:09-10:47:35 router auisys[9127]: removing '/var/up2date/sys-install'

2015:02:09-10:47:35 router auisys[9127]: Starting Up2Date Package Installer

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: Install u2d packages 

2015:02:09-10:47:36 router auisys[9127]: Starting installing up2date packages for type 'sys'

2015:02:09-10:47:36 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.211003-304011.tgz.gpg

2015:02:09-10:47:36 router auisys[9127]: unpacking up2date package version: 9.304011

2015:02:09-10:47:36 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:47:40 router auisys[9155]: no HA system or cluster node

2015:02:09-10:47:41 router auisys[9155]: >=========================================================================

2015:02:09-10:47:41 router auisys[9155]: Another instance of auisys is already running.

2015:02:09-10:47:41 router auisys[9155]: Aappending job to queue! Exiting

2015:02:09-10:47:49 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:47:51 router auisys[9127]: parsing installation instructions

2015:02:09-10:47:53 router auisys[9127]: Showdesc ok.

2015:02:09-10:47:53 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation

2015:02:09-10:47:53 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.304009-305004.tgz.gpg

2015:02:09-10:47:53 router auisys[9127]: unpacking up2date package version: 9.305004

2015:02:09-10:47:53 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:47:55 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:47:56 router auisys[9127]: parsing installation instructions

2015:02:09-10:47:56 router auisys[9127]: Showdesc ok.

2015:02:09-10:47:56 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation

2015:02:09-10:47:56 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.305004-306006.tgz.gpg

2015:02:09-10:47:56 router auisys[9127]: unpacking up2date package version: 9.306006

2015:02:09-10:47:56 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:47:58 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:47:58 router auisys[9127]: parsing installation instructions

2015:02:09-10:47:58 router auisys[9127]: Showdesc ok.

2015:02:09-10:47:59 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation

2015:02:09-10:47:59 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.306006-307006.tgz.gpg

2015:02:09-10:47:59 router auisys[9127]: unpacking up2date package version: 9.307006

2015:02:09-10:47:59 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:48:00 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:48:00 router auisys[9127]: parsing installation instructions

2015:02:09-10:48:00 router auisys[9127]: Showdesc ok.

2015:02:09-10:48:00 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation


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Parents
  • 0
    Give the Master a little time to send the u2d* files to the Slave.  Don't try those other tricks. [;)]

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    Give the Master a little time to send the u2d* files to the Slave.  Don't try those other tricks. [;)]

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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