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Unable to update Home UTM from 9.304-9

masterosok
When I attempt to update from the 9.304-9 update I am getting the following errors in the update log and the update is failing. I am curious what I may need to do in order to correct the issue so that I can update the UTM. It seems as though the wrong update package was downloaded. 


2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:23 router auisys[8360]: No suitable packages of type  found, skipping

2015:02:09-10:33:24 router auisys[8360]: Doing HA sync

2015:02:09-10:33:24 router auisys[8360]: Up2Date Package Installer finished, exiting

2015:02:09-10:33:24 router auisys[8360]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"

2015:02:09-10:46:50 router auisys[8931]: no HA system or cluster node

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/cadata-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/geoip-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/geoipxtipv6-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/ipsbundle-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/man9-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/ohelp9-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/savi-install'

2015:02:09-10:46:51 router auisys[8931]: removing '/var/up2date/sys-install'

2015:02:09-10:46:51 router auisys[8931]: Starting Up2Date Package Installer

2015:02:09-10:46:51 router auisys[8931]: Install u2d packages 

2015:02:09-10:46:51 router auisys[8931]: Starting installing up2date packages for type 'sys'

2015:02:09-10:46:51 router auisys[8931]: Installing up2date package: /var/up2date/sys/u2d-sys-9.211003-304011.tgz.gpg

2015:02:09-10:46:52 router auisys[8931]: Verifying up2date package signature

2015:02:09-10:46:59 router auisys[8931]: Unpacking installation instructions

2015:02:09-10:47:03 router audld[9021]: no HA system or cluster node

2015:02:09-10:47:03 router audld[9021]: Starting Up2Date Package Downloader

2015:02:09-10:47:03 router auisys[8931]: parsing installation instructions

2015:02:09-10:47:03 router auisys[8931]: >=========================================================================

2015:02:09-10:47:03 router auisys[8931]: You are currently running Version 9.304009, but Version 9.211003 is required for this up2date package.

2015:02:09-10:47:03 router auisys[8931]:

2015:02:09-10:47:03 router auisys[8931]: 1. Modules::Logging::msg:46() /Modules/Logging.pm

2015:02:09-10:47:03 router auisys[8931]: 2. Modules::Auisys::Installer::Systemstep::install:149() /Modules/Auisys/Installer/Systemstep.pm

2015:02:09-10:47:03 router auisys[8931]: 3. Modules::Auisys::Up2DatePackages::install:140() /Modules/Auisys/Up2DatePackages.pm

2015:02:09-10:47:03 router auisys[8931]: 4. Modules::Auisys::QueueIterator:[:P]rocess_qfiles:81() /Modules/Auisys/QueueIterator.pm

2015:02:09-10:47:03 router auisys[8931]: 5. main::main:295() auisys.pl

2015:02:09-10:47:03 router auisys[8931]: 6. main::top-level:40() auisys.pl

2015:02:09-10:47:03 router auisys[8931]: |=========================================================================

2015:02:09-10:47:03 router auisys[8931]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.211003  current version: 9.304009" status="failed" action="install" package="sys"

2015:02:09-10:47:03 router auisys[8931]:

2015:02:09-10:47:03 router auisys[8931]: 1. Modules::Logging::alf:100() /Modules/Logging.pm

2015:02:09-10:47:03 router auisys[8931]: 2. Modules::Auisys::Installer::Systemstep::install:152() /Modules/Auisys/Installer/Systemstep.pm

2015:02:09-10:47:03 router auisys[8931]: 3. Modules::Auisys::Up2DatePackages::install:140() /Modules/Auisys/Up2DatePackages.pm

2015:02:09-10:47:03 router auisys[8931]: 4. Modules::Auisys::QueueIterator:[:P]rocess_qfiles:81() /Modules/Auisys/QueueIterator.pm

2015:02:09-10:47:03 router auisys[8931]: 5. main::main:295() auisys.pl

2015:02:09-10:47:03 router auisys[8931]: 6. main::top-level:40() auisys.pl

2015:02:09-10:47:04 router auisys[8931]: [CRIT-311] Firmware Up2Date installation failed

2015:02:09-10:47:07 router audld[9021]: patch up2date possible

2015:02:09-10:47:25 router auisys[8931]: |=========================================================================

2015:02:09-10:47:25 router auisys[8931]: A serious error occured during installation! (20)

2015:02:09-10:47:25 router auisys[8931]:

2015:02:09-10:47:25 router auisys[8931]: 1. Modules::Logging::msg:46() /Modules/Logging.pm

2015:02:09-10:47:25 router auisys[8931]: 2. main::main:306() auisys.pl

2015:02:09-10:47:25 router auisys[8931]: 3. main::top-level:40() auisys.pl

2015:02:09-10:47:33 router audld[9021]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.211003-304011.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.304009-305004.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.305004-306006.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: package u2d-sys-9.306006-307006.tgz.gpg needs to be unpacked

2015:02:09-10:47:34 router audld[9021]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="sys"

2015:02:09-10:47:35 router auisys[9127]: no HA system or cluster node

2015:02:09-10:47:35 router auisys[9127]: removing '/var/up2date/sys-install'

2015:02:09-10:47:35 router auisys[9127]: Starting Up2Date Package Installer

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: No suitable packages of type  found, skipping

2015:02:09-10:47:35 router auisys[9127]: Install u2d packages 

2015:02:09-10:47:36 router auisys[9127]: Starting installing up2date packages for type 'sys'

2015:02:09-10:47:36 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.211003-304011.tgz.gpg

2015:02:09-10:47:36 router auisys[9127]: unpacking up2date package version: 9.304011

2015:02:09-10:47:36 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:47:40 router auisys[9155]: no HA system or cluster node

2015:02:09-10:47:41 router auisys[9155]: >=========================================================================

2015:02:09-10:47:41 router auisys[9155]: Another instance of auisys is already running.

2015:02:09-10:47:41 router auisys[9155]: Aappending job to queue! Exiting

2015:02:09-10:47:49 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:47:51 router auisys[9127]: parsing installation instructions

2015:02:09-10:47:53 router auisys[9127]: Showdesc ok.

2015:02:09-10:47:53 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation

2015:02:09-10:47:53 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.304009-305004.tgz.gpg

2015:02:09-10:47:53 router auisys[9127]: unpacking up2date package version: 9.305004

2015:02:09-10:47:53 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:47:55 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:47:56 router auisys[9127]: parsing installation instructions

2015:02:09-10:47:56 router auisys[9127]: Showdesc ok.

2015:02:09-10:47:56 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation

2015:02:09-10:47:56 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.305004-306006.tgz.gpg

2015:02:09-10:47:56 router auisys[9127]: unpacking up2date package version: 9.306006

2015:02:09-10:47:56 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:47:58 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:47:58 router auisys[9127]: parsing installation instructions

2015:02:09-10:47:58 router auisys[9127]: Showdesc ok.

2015:02:09-10:47:59 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation

2015:02:09-10:47:59 router auisys[9127]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.306006-307006.tgz.gpg

2015:02:09-10:47:59 router auisys[9127]: unpacking up2date package version: 9.307006

2015:02:09-10:47:59 router auisys[9127]: Verifying up2date package signature

2015:02:09-10:48:00 router auisys[9127]: Unpacking installation instructions

2015:02:09-10:48:00 router auisys[9127]: parsing installation instructions

2015:02:09-10:48:00 router auisys[9127]: Showdesc ok.

2015:02:09-10:48:00 router auisys[9127]: [INFO-301] New Firmware Up2Date is ready for installation


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Parents
  • 0
    Thanks for the assistance. I followed the instructions to remove the files however after re-enabling auto updates it just downloaded the 9.211003 file again. I guess since it was the oldest update it attempted to install it first no matter which I selected in the list. I decided to just manually download the 9.305004 update and upload it to the UTM with auto-updates still disabled so that it wouldn't download the 9.211003 update again. Doing this allowed me to update the UTM to 9.305004. It is no longer downloading the 9.211003 update after re-enabling auto-updates so I guess there was something in the 9.304009 update that was confusing the up2date downloader. Thanks again.
Reply
  • 0
    Thanks for the assistance. I followed the instructions to remove the files however after re-enabling auto updates it just downloaded the 9.211003 file again. I guess since it was the oldest update it attempted to install it first no matter which I selected in the list. I decided to just manually download the 9.305004 update and upload it to the UTM with auto-updates still disabled so that it wouldn't download the 9.211003 update again. Doing this allowed me to update the UTM to 9.305004. It is no longer downloading the 9.211003 update after re-enabling auto-updates so I guess there was something in the 9.304009 update that was confusing the up2date downloader. Thanks again.
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