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Current firmware version: 9.210-20

After installing the firmware version: 9.210-20 on my Sophos ASG 220 model,   my Exchange 2010 server suddenly desided not to receive any e-mails from Gmail for insted. 

There are som other domains as well, but some domain get throug. 

I was just woundering if that lates build did anything with the smtp, receiving etc for e-mails?


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  • No... the issue is in the firmware update.  The backups do NOT roll back firmware changes, merely configuration changes.  You have to take the corrective action in the KB article linked by the other poster above (it includes instructions on how to fix the issue) -- or, if you are a paid license customer (it sounds like you might be, with the appliance), you can contact Sophos Support and they can do it for you.  The other option would be to update to 9.303, which fixes that particular issue, but I'm not recommending that for any of my customers (I am not a Sophos employee) at this point, there are other bugs in 9.3xx that need to be fixed before I go that route.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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