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Unable to install 9.3

magd168
I built a new Sophos UTM.  I built a new VPN.  It is routing my VPN traffic with no issues.  Today it discovered that there were updates.  I clicked "Update to latest version now".  It rebooted and installed only 9.2.  So, I clicked "Update to latest version now" again to install 9.3.  It shows a ! for "Pre-installation checks" and never gets beyond this.  I rebooted the box and tried to install again.  No change.  I am unable to install 9.3.  What do you suggest?


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    I am in the same boat as magd168.
    I tried to restore from the backup I made prior to the updates.
    I get a restore successful, but I am still on 9.210.
    So, I guess the backup does not include the firmware?
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  • 0
    I am in the same boat as magd168.
    I tried to restore from the backup I made prior to the updates.
    I get a restore successful, but I am still on 9.210.
    So, I guess the backup does not include the firmware?
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