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Unable to install 9.3

magd168
I built a new Sophos UTM.  I built a new VPN.  It is routing my VPN traffic with no issues.  Today it discovered that there were updates.  I clicked "Update to latest version now".  It rebooted and installed only 9.2.  So, I clicked "Update to latest version now" again to install 9.3.  It shows a ! for "Pre-installation checks" and never gets beyond this.  I rebooted the box and tried to install again.  No change.  I am unable to install 9.3.  What do you suggest?


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    I tried to install only Version 9.301-2.  The logs still show:

    2014:12:04-19:42:09 Sophos-v2 auisys[6227]: Installing up2date package file '/var/up2date//sys/u2d-sys-9.209008-300005.tgz.gpg'
    2014:12:04-19:42:10 Sophos-v2 auisys[6227]: Verifying up2date package signature
    2014:12:04-19:42:15 Sophos-v2 auisys[6227]: Unpacking installation instructions
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: >=========================================================================
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.209008  current version: 9.210020" status="failed" action="install" package="sys"
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]:
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 1. main::alf:75() auisys.pl
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 2. main:[:P]erform_work:1068() auisys.pl
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 3. main::auisys_prepare_and_work:560() auisys.pl
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 4. main::top-level:37() auisys.pl
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  • 0
    I tried to install only Version 9.301-2.  The logs still show:

    2014:12:04-19:42:09 Sophos-v2 auisys[6227]: Installing up2date package file '/var/up2date//sys/u2d-sys-9.209008-300005.tgz.gpg'
    2014:12:04-19:42:10 Sophos-v2 auisys[6227]: Verifying up2date package signature
    2014:12:04-19:42:15 Sophos-v2 auisys[6227]: Unpacking installation instructions
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: >=========================================================================
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: id="371J" severity="error" sys="system" sub="up2date" name="Fatal: Version conflict: required version: 9.209008  current version: 9.210020" status="failed" action="install" package="sys"
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]:
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 1. main::alf:75() auisys.pl
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 2. main:[:P]erform_work:1068() auisys.pl
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 3. main::auisys_prepare_and_work:560() auisys.pl
    2014:12:04-19:42:17 Sophos-v2 auisys[6227]: 4. main::top-level:37() auisys.pl
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