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Licensing Question

I have a licensing question on the UTM virtual firewall. New user and I did a quick search of the BB and didn't see the answer.

I installed the UTM in my home, (a little odd I know) but I run my business out of my basement. I have 1 user (me) and sometimes a second user, (my son) I also have several devices on the network.

Yesterday I upgraded from the free license to a 10 user Network license because I need Internet fail over. It is the one requirement that my previous firewall had that was not met by the UTM.

Today I have several IP addresses blocked because I have exceeded my license count. What gives?

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0 Scott_Klassen over 10 years ago

"Users" in terms of licensing are based on IPs in use. Go to Management > Licensing > Active IP Addresses to see which IPs have been counted, which you may be able to use to track down devices. Be aware that if a devices has both an IPv4 address and IPv6, it will count as 2.

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0 2SmallDogs over 10 years ago

Thanks Scott.. I was starting to think that was the issue. That interpretation of "user" does not fit the cost structure of my business model. I guess I need to look elsewhere for my firewall solution.
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0 BAlfson over 10 years ago

Hi, and welcome to the User BB!

From your description, you should be able to make a few small changes in the way your network is wired and easily stay within the definition. Your reseller should be able to advise you.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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Licensing Question

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