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Sophos AP15 Not Working

Has anyone gotten the new AP15's yet? First one I got will not work.

It shows up in the list and I accept it, but after 30 minutes the thing still shows inactive. I get a solid orange light and then green blinking then back to a solid orange light. I can see the IP doing something in the Wireless Logs, but it seems that it just keeps rebooting over and over.

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0 Breakingcustom over 10 years ago

I brought the AP15 home to try out on my UTM VM and it did the same thing. So I updated the firmware to 9.3 and it works. So I'm wondering if there is some bug in the latest 9.2 code for the new APs.

The environment where I was having the issues I have 3 of the NICs bridged. Other than that, it's pretty similar.
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0 Crisman over 10 years ago in reply to Breakingcustom

I brought the AP15 home to try out on my UTM VM and it did the same thing. So I updated the firmware to 9.3 and it works. So I'm wondering if there is some bug in the latest 9.2 code for the new APs.

The environment where I was having the issues I have 3 of the NICs bridged. Other than that, it's pretty similar.

Well my system is not virtual so when my AP15 arrives I've to test it to see if there's no issues.
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0 Breakingcustom over 10 years ago in reply to Crisman

Well my system is not virtual so when my AP15 arrives I've to test it to see if there's no issues.

Yeah I'm not sure if it is a hardware issue with the UTM, but they overnighted me another AP15 so we'll see. If it still doesn't work I'm going to install 9.3 on the UTM120.
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0 Breakingcustom over 10 years ago in reply to Crisman

Well my system is not virtual so when my AP15 arrives I've to test it to see if there's no issues.

Yeah I'm not sure if it is a hardware issue with the UTM, but they overnighted me another AP15 so we'll see. If it still doesn't work I'm going to install 9.3 on the UTM120.
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0 Crisman over 10 years ago in reply to Breakingcustom

Yeah I'm not sure if it is a hardware issue with the UTM, but they overnighted me another AP15 so we'll see. If it still doesn't work I'm going to install 9.3 on the UTM120.

Good Luck! [;)]
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0 Breakingcustom over 10 years ago in reply to Crisman

Good Luck! [;)]

Got the new AP15 and the same exact thing. I'm going to upgrade the UTM120 to 9.3 tonight and see if it fixes it.
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0 Crisman over 10 years ago in reply to Breakingcustom

Got the new AP15 and the same exact thing. I'm going to upgrade the UTM120 to 9.3 tonight and see if it fixes it.

Hi,

Is it fixed?
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0 Breakingcustom over 10 years ago in reply to Crisman

Hi,

Is it fixed?

Up2Date isn't showing the 9.3 packages available and they took them down from the FTP site. I was trying to see where they download while SCP'd into my home firewall, but can't seem to find them.

But as of right now, running 9.209-8 once I add an SSID the AP15 will become inactive.
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0 Crisman over 10 years ago in reply to Breakingcustom

Up2Date isn't showing the 9.3 packages available and they took them down from the FTP site. I was trying to see where they download while SCP'd into my home firewall, but can't seem to find them.

But as of right now, running 9.209-8 once I add an SSID the AP15 will become inactive.

On this post (Version 9.300-5 released (GA) [;)]) https://www.astaro.org/gateway-products/hardware-installation-up2date-licensing/54457-version-9-300-5-released-ga-2.html#post278917 you can find that someone put the file on dropbox, if you want go a give a try.
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Sophos AP15 Not Working

Submitted a Tech Support Case lately from the Support Portal?