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WAN connection lost after applying license

Hi,

i have a UTM 110/120 with a 110 BasicGuard License.

I setup the machine and configured it (no license applied beside the 30-day test period). Everything was working fine until i applyed the BasicGuard license file.

Now i got no internet access, the configuration is still the same and nothing has changed as far as i can tell, so i don't understand where the problem is.

The dashboard still shows:

ASG120 (don't know if this is normal) just to be mentioned.

has anyone an idea what's going on ?

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0 BAlfson over 11 years ago

If you don't have Premium Support in the USA, you have to have your reseller open the ticket. I don't know how it is there.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 11 years ago

If you don't have Premium Support in the USA, you have to have your reseller open the ticket. I don't know how it is there.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

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