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Re-imaging SG with 9.x fails

tkaufi
Hi,

got 2 brand new SG 330 from Astaro with 9.111-7. Want to update then to 9.205 with re-image from iso file, to avoid u2date 5 ore more times.

Got the iso file from astaro ftp server, made CD of it, tried to install with an CD-ROM drive with ATA/USB adapter.
Installation starts, made HW Checks, then partioned the drives, tried to mount... and then stuck with "install.tar not on installation media". Same with other CD, other iso Image (9.111-7).

I think, the UTM doesn´t find the CD-ROM after partitioning and remounting

Do i need a "special" USB-CD-ROM drive? Or may i use a special USB stick.

Found similar problems of other users with usb stick, but i had a drive...

https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/29364

Any ideas

Cu
Thomas


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  • 0
    Thomas, make sure you have the hardware ISO and not the one for the software appliance.  Burn the CD at 4x or less with the same USB CDROM drive you're using to install the SGs.  Any luck?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Thomas, make sure you have the hardware ISO and not the one for the software appliance.  Burn the CD at 4x or less with the same USB CDROM drive you're using to install the SGs.  Any luck?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    Please check out the link below -- if you are using the SSI ISO, these instructions can still help:

    https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/28676

    Note that although these detailed instructions are for the software ISO (make sure you are using the "SSI" ISO as others have said), the part about how to dump into the console and manually perform the mount operation still apply.  It's a stupid bug (and has been around a LONG time), and would be easy to fix, but it just hasn't been yet.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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