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Up2Date 9.113-1 to 9.203-003

Hi,

i wanted to update from 9.113-1 to 9.203-003 (and after that to 9.204-020) but the up2date fails. I also tried manually downloading them and force installing them like here: (using this guide: Up2date Troubleshooting: Sophos UTM)

gateway:/var/up2date/sys # auisys.plx --rpmargs --force

Starting Up2Date Package Installer

Searching for available up2date packages for type 'sys'

gateway:/var/up2date/sys # 

Installing up2date package version 9.203003

  Verifying up2date package signature

  Unpacking installation instructions

  Unpacking up2date package container

  Running pre-installation checks

  Starting up2date package installation

    Testing install package: glibc-2.11.3-17.54.1.1078.gb706d65.rb1.i686.rpm   OK

    Testing install package: glibc-locale-2.11.3-17.54.1.1078.gb706d65.rb1.i686.rpm OK

    Testing install package: popt-1.7-37.56.1.1068.gb706d65.rb1.i686.rpm       OK

    Testing install package: rpm-4.4.2.3-37.56.1.1068.gb706d65.rb1.i686.rpm    OK

    Testing install package: AstaroPerl-5.10.1-1008.52.g068628f.i686.rpm       OK

    Testing install package: libaio-0.3.109-0.1.46.1123.g533121f.rb1.i686.rpm  OK

    Testing install package: libapr-util1-1.5.1-1.ge4e4558.i686.rpm            OK

    Testing install package: libapr1-1.4.6-7.g1971171.i686.rpm                 OK

    Testing install package: libaptp-9.20-1.g342196f.i686.rpm                  OK

    Testing install package: libaviraglue-9.10-1.g1580b9e.i686.rpm             Failed!

Up2Date package installation failed: An error occured during the RPM pre-installation test (1)

Please review the log file for further information.

My up2date.log:

2014:08:04-08:21:10 gateway auisys[12957]: Starting Up2Date Package Installer

2014:08:04-08:21:10 gateway auisys[12957]: Searching for available up2date packages for type 'sys'

2014:08:04-08:21:10 gateway auisys[12957]: Installing up2date package file '/var/up2date//sys/u2d-sys-9.113001-203003.tgz.gpg'

2014:08:04-08:21:10 gateway auisys[12957]: Verifying up2date package signature

2014:08:04-08:21:14 gateway auisys[12957]: Unpacking installation instructions

2014:08:04-08:21:16 gateway auisys[12957]: Unpacking up2date package container

2014:08:04-08:21:18 gateway auisys[12957]: Running pre-installation checks

2014:08:04-08:21:21 gateway auisys[12957]: Not installing optional libaugeas0

2014:08:04-08:21:25 gateway auisys[12957]: Not installing optional libzypp

2014:08:04-08:21:26 gateway auisys[12957]: Not installing optional binutils

2014:08:04-08:21:37 gateway auisys[12957]: Not installing optional satsolver-tools

2014:08:04-08:21:39 gateway auisys[12957]: Not installing optional zypper

2014:08:04-08:21:40 gateway auisys[12957]: Not installing optional ep-branding-ASG-afg

2014:08:04-08:21:40 gateway auisys[12957]: Not installing optional ep-branding-ASG-ang

2014:08:04-08:21:40 gateway auisys[12957]: Not installing optional ep-branding-ASG-atg

2014:08:04-08:21:40 gateway auisys[12957]: Not installing optional ep-branding-ASG-aug

2014:08:04-08:21:41 gateway auisys[12957]: Not installing optional ep-cloud-ec2

2014:08:04-08:21:43 gateway auisys[12957]: Not installing optional ep-localization-afg

2014:08:04-08:21:43 gateway auisys[12957]: Not installing optional ep-localization-ang

2014:08:04-08:21:43 gateway auisys[12957]: Not installing optional ep-localization-atg

2014:08:04-08:21:43 gateway auisys[12957]: Not installing optional ep-localization-aug

2014:08:04-08:21:45 gateway auisys[12957]: Package ep-saa-mac-1.0.0-0.155153976.gc764d50.i686.rpm is already installed, skipping

2014:08:04-08:21:50 gateway auisys[12957]: Not installing optional kernel-smp

2014:08:04-08:21:50 gateway auisys[12957]: Creating automatic configuration backup

2014:08:04-08:21:52 gateway auisys[12957]: Starting up2date package installation

2014:08:04-08:21:54 gateway auisys[12957]: >=========================================================================

2014:08:04-08:21:54 gateway auisys[12957]: Failed testing RPM installation (command: 'rpm --test -U --nodeps /var/up2date//sys-install/u2d-sys-9.203003/rpms/libaviraglue-9.10-1.g1580b9e.i686.rpm')

2014:08:04-08:21:54 gateway auisys[12957]: 

2014:08:04-08:21:54 gateway auisys[12957]:  1. Internal::Systemstep::real_installation:2598() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  2. main:[:P]erform_work:1176() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  3. main::auisys_prepare_and_work:555() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  4. main::top-level:32() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]: |=========================================================================

2014:08:04-08:21:54 gateway auisys[12957]: Error details:

2014:08:04-08:21:54 gateway auisys[12957]:  (stdout):$VAR1 = [];

2014:08:04-08:21:54 gateway auisys[12957]:  (stderr):$VAR1 = [

2014:08:04-08:21:54 gateway auisys[12957]:           '	package libaviraglue-9.10-5.g5ff1659.i686 (which is newer than libaviraglue-9.10-1.g1580b9e.i686) is already installed

2014:08:04-08:21:54 gateway auisys[12957]: '

2014:08:04-08:21:54 gateway auisys[12957]:         ];

2014:08:04-08:21:54 gateway auisys[12957]: 

2014:08:04-08:21:54 gateway auisys[12957]:  1. Internal::Systemstep::real_installation:2599() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  2. main:[:P]erform_work:1176() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  3. main::auisys_prepare_and_work:555() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  4. main::top-level:32() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]: |=========================================================================

2014:08:04-08:21:54 gateway auisys[12957]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="sys"

2014:08:04-08:21:54 gateway auisys[12957]: 

2014:08:04-08:21:54 gateway auisys[12957]:  1. main::alf:70() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  2. main:[:P]erform_work:1209() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  3. main::auisys_prepare_and_work:555() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]:  4. main::top-level:32() auisys.pl

2014:08:04-08:21:54 gateway auisys[12957]: Firmware Up2Date installation failed

2014:08:04-08:21:54 gateway auisys[12957]:

Recent Pattern Version: 64333

(Its not the system in my footer!)

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Parents

0 teched_01 over 11 years ago
I did a fresh install of asg-9.111-7 (asg-9.111-7.1.iso) in VMware and it updated without incident to 9.203-3 by way of 9.113 with WebAdmin: "Package libaviraglue-9.10-1.g1580b9e.i686.rpm is already installed, skipping"

I then forced (rpm -Uvh --force) the installation of libaviraglue-9.10-1.g1580b9e.i686.rpm in 9.203 and saw no problems further updating to 9.204 via the command line (I was updating my gui test client at the same time).

A newer libaviraglue (libaviraglue-9.20-2.g88903d0) is in the 9.204 update.

Some command hints:
gpg->tgz->tgz->rpms
gpg --decrypt u2d-sys-version.tgz.gpg > u2d-sys-version.tgz

tar xzvf u2d-sys-version.tgz

tar xzvf install-sys-version.tgz

RPM queries:
rpm -qi libaviraglue-9.10-5.g5ff1659

rpm -qip libaviraglue-9.20-2.01234567.i686.rpm

rpm -q --whatrequires libaviraglue.so

rpm -ql libaviraglue
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0 guawhitehawk over 11 years ago in reply to teched_01

Hi,

thanks for your help at first.
I tried forcing the installation of the bundled rpm (unpacked it first)
Result:

gateway:/var/up2date/sys # rpm -Uvh --force libaviraglue-9.10-1.g1580b9e.i686.rpm 

error: Failed dependencies:

	/sbin/ldconfig is needed by libaviraglue-9.10-1.g1580b9e.i686

	libc.so.6 is needed by libaviraglue-9.10-1.g1580b9e.i686

	libc.so.6(GLIBC_2.0) is needed by libaviraglue-9.10-1.g1580b9e.i686

	libc.so.6(GLIBC_2.1) is needed by libaviraglue-9.10-1.g1580b9e.i686

	libc.so.6(GLIBC_2.1.3) is needed by libaviraglue-9.10-1.g1580b9e.i686

	libc.so.6(GLIBC_2.3.4) is needed by libaviraglue-9.10-1.g1580b9e.i686

	libdl.so.2 is needed by libaviraglue-9.10-1.g1580b9e.i686

	libdl.so.2(GLIBC_2.0) is needed by libaviraglue-9.10-1.g1580b9e.i686

	libdl.so.2(GLIBC_2.1) is needed by libaviraglue-9.10-1.g1580b9e.i686

	libpthread.so.0 is needed by libaviraglue-9.10-1.g1580b9e.i686

	librt.so.1 is needed by libaviraglue-9.10-1.g1580b9e.i686

Then i tried uninstalling the installed first:

gateway:/var/up2date/sys # rpm -qa | grep -i avira

u2d-avira3-9-7205

libaviraglue-9.10-5.g5ff1659

gateway:/var/up2date/sys # rpm -e libaviraglue-9.10-5.g5ff1659

error: Failed dependencies:

	libaviraglue.so is needed by (installed) ep-cssd-9.07-15.g9a8c086.i686

	libaviraglue.so is needed by (installed) ep-httpproxy-9.10-122.g78f3998.i686

Even forcing it with --nodeps doesnt work:

gateway:/var/up2date/sys # rpm -e --nodeps libaviraglue-9.10-5.g5ff1659

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) setting "" records from Requireversion index

and also installing it with nodeps doesnt work:

gateway:/var/up2date/sys # rpm -Uvh --nodeps --force libaviraglue-9.10-1.g1580b9e.i686.rpm 

Preparing...                ########################################### [100%]

   1:libaviraglue           ########################################### [100%]

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

error: db4 error(-30987) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found

error: error(-30987) getting "" records from Requireversion index

Is there still anything i can try before installing the UTM from scratch?
I would love not to do that.

Thank you! Martin

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