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e1000 resetting

Mast_01
i'm having *QUITE* a bit of an issue with a "new" UTM 9.203 install
the NIC is RESETTING wreaking havoc in comms.
kernel message: 
2014:06:26-15:17:31 utm kernel: [94499.808337] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:31 utm kernel: [94499.808337]   TDH                  

2014:06:26-15:17:31 utm kernel: [94499.808337]   TDT                  

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_use          

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_clean        

2014:06:26-15:17:31 utm kernel: [94499.808337] buffer_info[next_to_clean]:

2014:06:26-15:17:31 utm kernel: [94499.808337]   time_stamp           

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_watch        

2014:06:26-15:17:31 utm kernel: [94499.808337]   jiffies              

2014:06:26-15:17:31 utm kernel: [94499.808337]   next_to_watch.status 

2014:06:26-15:17:31 utm kernel: [94499.808337] MAC Status             

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY Status             

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY 1000BASE-T Status  

2014:06:26-15:17:31 utm kernel: [94499.808337] PHY Extended Status    

2014:06:26-15:17:31 utm kernel: [94499.808337] PCI Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:33 utm kernel: [94501.808357]   TDH                  

2014:06:26-15:17:33 utm kernel: [94501.808357]   TDT                  

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_use          

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_clean        

2014:06:26-15:17:33 utm kernel: [94501.808357] buffer_info[next_to_clean]:

2014:06:26-15:17:33 utm kernel: [94501.808357]   time_stamp           

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_watch        

2014:06:26-15:17:33 utm kernel: [94501.808357]   jiffies              

2014:06:26-15:17:33 utm kernel: [94501.808357]   next_to_watch.status 

2014:06:26-15:17:33 utm kernel: [94501.808357] MAC Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY Status             

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY 1000BASE-T Status  

2014:06:26-15:17:33 utm kernel: [94501.808357] PHY Extended Status    

2014:06:26-15:17:33 utm kernel: [94501.808357] PCI Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] e1000e 0000:00:19.0 eth2: Detected Hardware Unit Hang:

2014:06:26-15:17:35 utm kernel: [94503.808389]   TDH                  

2014:06:26-15:17:35 utm kernel: [94503.808389]   TDT                  

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_use          

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_clean        

2014:06:26-15:17:35 utm kernel: [94503.808389] buffer_info[next_to_clean]:

2014:06:26-15:17:35 utm kernel: [94503.808389]   time_stamp           

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_watch        

2014:06:26-15:17:35 utm kernel: [94503.808389]   jiffies              

2014:06:26-15:17:35 utm kernel: [94503.808389]   next_to_watch.status 

2014:06:26-15:17:35 utm kernel: [94503.808389] MAC Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY Status             

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY 1000BASE-T Status  

2014:06:26-15:17:35 utm kernel: [94503.808389] PHY Extended Status    

2014:06:26-15:17:35 utm kernel: [94503.808389] PCI Status             

2014:06:26-15:17:37 utm kernel: [94505.808037] e1000e 0000:00:19.0 eth2: Reset adapter unexpectedly

2014:06:26-15:17:40 utm kernel: [94509.332884] e1000e: eth2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None


i've googled and this seems to be a problem with a lot of linux installations.

so far themost useful: kernel modules - Linux e1000e (Intel networking driver) problems galore, where do I start? - Server Fault
says about running kernel with ASPM disabled, how do i do this?, or am i better off opening a support ticket(which brings me to the issues that this is running on a trial lic on software until the HW SG arrives...)


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Parents
  • 0
    I was running into the exact same issue: e1000 hanging under large file loads.

    What worked for me was: ethtool -K eth0 tso off

    I don't know what the difference between tso and gso/gro is but as soon as I typed in that command it started to work properly.
  • 0 in reply to Redactor007
    I was running into the exact same issue: e1000 hanging under large file loads.

    What worked for me was: ethtool -K eth0 tso off

    I don't know what the difference between tso and gso/gro is but as soon as I typed in that command it started to work properly.


    This affects me too with my intel nics. Bummer it wasnt fixed in 9.3
  • 0 in reply to tlamming
    This affects me too with my intel nics. Bummer it wasnt fixed in 9.3


    Thank you, i was looking for someone who testet if this issue was still there in 9.3 :-)

    Would be really nice if Sophos would find a solution to this issue [:(]
Reply
  • 0 in reply to tlamming
    This affects me too with my intel nics. Bummer it wasnt fixed in 9.3


    Thank you, i was looking for someone who testet if this issue was still there in 9.3 :-)

    Would be really nice if Sophos would find a solution to this issue [:(]
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