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USB recovery failure

Actually we install a complete farm of UTMs around the world for a company.

Today we tried the recovery scenario by reinstalling a backup on a USB device.

Always the hardware wants to boot from USB if we enter it before powerup. So the system never comes up, with a plugged in USB Device. We tried FAT and also FAT32 with the restore.abf 

Hardware UTM220 purchased 3 weeks ago.

Does this problem exist everywhere? could someone confirm it?


Anyway ... the solution for reinstall the backup is, the user onsite has to connect a  monitor an wait until the grub prompt appear. now plugin fast the USB device.


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  • It sounds like the USB device is or has been bootable.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • It sounds like the USB device is or has been bootable.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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