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ASG220Rev No function after exchanging mainboard

Xavier2
Hi,

first of all: I use my ASG220 at home with a home license

My  Rev4 is broken, it's my fault.
I bought a used Rev4 und plugged in the harddisk of the old one.

It boots perfectly und shows no erros on the console.
But it doesn't answer any ping nor arp on any interface.
The display shows the correct (old) IP-addresses.

With a 9.1 freshly installed it works perfect.

Do I have two user a new installation?
Can I copy last configuration backup onto the new installation?

Or is there any chance to join the old hard disk with the new mainboard?
(I'd prefer this)

Best regards
Xavier


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Parents
  • 0
    Most likely the hardware is slighly different. The ASG/UTM system is not able to detect hardware changes after installation, so the only option is to reinstall.

    But you can reapply an existing backup (see http://www.sophos.com/en-us/support/knowledgebase/2450/2500/3500/115187.aspx):
    Take a FAT/FAT32 formatted USB stick, copy your latest unencrypted (.abf) backup file on it.
    The plug the stick in your ASG, do a fresh install from ISO. The Backup will automatically be applied on the first boot.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Reply
  • 0
    Most likely the hardware is slighly different. The ASG/UTM system is not able to detect hardware changes after installation, so the only option is to reinstall.

    But you can reapply an existing backup (see http://www.sophos.com/en-us/support/knowledgebase/2450/2500/3500/115187.aspx):
    Take a FAT/FAT32 formatted USB stick, copy your latest unencrypted (.abf) backup file on it.
    The plug the stick in your ASG, do a fresh install from ISO. The Backup will automatically be applied on the first boot.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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