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ASG 220 factory reset and upgrade from V6

Hi,

I have an ASG220 and want to factory reset the device, log in and then upgrade it to a later version of the required software. The admin password is unknown and thus the reason for the reset!

When I go through the factory reset on the front panel I get ten beeps from the device. At this point it seems to hang and I am unable to access the device.

I tried logging a support ticket but was told I needed to upgrade as V6 is no longer supported.

Anyone got any ideas?


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  • Oakers, if you can find something as elegant, powerful and inexpensive as the UTM, please come back here and let us know...

    (Not being facetious - just glad to let someone else do the hard work! [;)])

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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