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ASG 110/120 Upgrade to V8 won't download further

Seelbreaker
Hey there,

a customer of me has the problem, that the astaro won't download the Upgrade to v8. It is staying at 1% since 28 Minutes and it won't stop automatically.

Is there any way of stopping the download to restart it?

The Astaro itself is currently at 7.512...

Regards
Seelbreaker


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  • 0
    As the reseller, you should open an urgent case with Sophos Support as they might want to see this before you halt the download.  The functionning should not be affected.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    As the reseller, you should open an urgent case with Sophos Support as they might want to see this before you halt the download.  The functionning should not be affected.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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