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ASG 110/120 Upgrade to V8 won't download further

Hey there,

a customer of me has the problem, that the astaro won't download the Upgrade to v8. It is staying at 1% since 28 Minutes and it won't stop automatically.

Is there any way of stopping the download to restart it?

The Astaro itself is currently at 7.512...

Regards
Seelbreaker

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0 BAlfson over 13 years ago

As the reseller, you should open an urgent case with Sophos Support as they might want to see this before you halt the download. The functionning should not be affected.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Seelbreaker over 13 years ago

Done that and they told me, that i have to go to my distributor.... this really sucks... i cannot even make the new install over CD, because the Astaro has only 1 SATA Port...

Even after resetting the Astaro to factory defaults the Download still hangs at 1%....
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0 Scott_Klassen over 13 years ago

Use a usb cdrom. A usb to sata/ide adapter is quite inexpensive and handy.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

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