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UTM on an ASG525:A2

JoseTech
I just tried to install UTM 9 from CD on a 525, and the installation program detects it as an ASG525:A2, which I thought would be enough to run version 9, well it says it's not.
It seems to detect only 2G out the 4GB of RAM (I could be wrong reading the log), but in any case it doesn't want to continue.
I thought this was a very capable box, any workaround to get v9 installed?


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  • 0
    Jose, this is something you would normally run by your VAR / reseller, but I'll be happy to help... post the 1st 6 digits / characters of the 525's serial number, and let me check my compatibility list.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Well in this case I'm the reseller.
    As I indicated, this is an ASG525 v2, which is not supported for UTM v9 and I'm wondering if there is a way to force it.
    From what I can tell, this box has a dual Xeon 3.2 GHZ with hyperthreading, 4GB of RAM and 320GB with Raid 1, isn't that enough?
  • 0 in reply to JoseTech
    Well, for the equivalent load (as to what that Rev. 2 can handle with V8 or V7 on it), with multiple features enabled, it's probably not adequate; that's probably why Sophos has it listed as not supported.  Considering that a 320 now ships with as much RAM your old 525, it's kind of self explanatory in that to handle the same workloads, with the more advanced features on V9, more RAM is required.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    I suspect that V8 will continue to be supported for several years, so there's no reason to not stay on 8 if they don't need Endpoint Protection or the HTML5-VPN-Portal.  If they do need the new features of V9, and you know the 525 R.2 can handle thier load, then it seems like they could save money by downsizing to a 320 instead of renewing the subscriptions for the old 525.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    That's good Advice, Bob.  I think that V8 will be supported at least until the end of next year, if not further.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    I thought this was a very capable box, any workaround to get v9 installed?


    Hi, one workaround would be to try the software version instead  of the hardware appliance version, but then you have a problem with needing a new license.

    Barry
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