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HA never finishes syncing

prooi
Hello.

I got a problem with my HA cluster.

I run two ASG220's with firmware 8.304 - but they just never get synced 100%.

They have been constantly syncing for like a month now - something which just isnt normal.

And because they never finish - when I install an Up2Date, our slave node becomes the master, which is a no-go in the long run as it has older hardware.

What can I do?

Regards,
Frederik


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  • 0
    I can't imagine syncing could ever take even as long as an hour.  I've seen a situation where this was caused by the Master and Slave having a different MTU for the sync interface, but that only can be fixed at the command line.  In fact, I can't think of anything that wouldn't require Support, so you should get your reseller to submit a support ticket immediately.

    Please let us know what the problem and fix were.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    I can't imagine syncing could ever take even as long as an hour.  I've seen a situation where this was caused by the Master and Slave having a different MTU for the sync interface, but that only can be fixed at the command line.  In fact, I can't think of anything that wouldn't require Support, so you should get your reseller to submit a support ticket immediately.

    Please let us know what the problem and fix were.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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