Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 13 replies
  • Subscribers 2 subscribers
  • Views 2313 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Up2Date not working - ASG220 7.507

BrianRobison
Hi all.  I have an older 220 running 7.507 with the old-style license.  Registration date is 3/06 and the expiration date is "Never". It has no maintenance or subscriptions, so it won't automatically download Up2Date packages, but I am having a problem manually downloading any of the 7.5xx Up2Date packages.
What happens is that when I try, it downloads up to 99% of the package, then it slows to nearly nothing. 
Then in the Upload file dialog box, above the progress bar, the graphic is replaced by a miniature login box for WebAdmin, which I can log into if I want, but it's only about 2 lines high.  This behavior is present in IE, Firefox, and Safari.
Any ideas why this is happening?
Am I just not waiting long enough?
Regards,
Brian


This thread was automatically locked due to age.
Parents
  • 0
    I think that your next step is to contact your partner about renewing your licenses to get current.
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
  • 0 in reply to Scott_Klassen
    I think that your next step is to contact your partner about renewing your licenses to get current.


    Not to quibble, but don't I already have a non-expiring license?
  • 0 in reply to BrianRobison
    Astaro changed the licensing model a year or 2 ago -- anyone who wanted to move to Version 8 (and beyond) had to convert their licenses to the new "on demand" model.  All features, with the exception of what is included in the "Essential" license (which is free) are now licenseable features, including the IPS and advanced VPN that used to just be part and parcel with the old appliances.

    You have to have at least one of the 5 available subscriptions installed to get automatic firmware and pattern updates.

    Contact your reseller for details, they can help you make sense of it all.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Astaro changed the licensing model a year or 2 ago -- anyone who wanted to move to Version 8 (and beyond) had to convert their licenses to the new "on demand" model.  All features, with the exception of what is included in the "Essential" license (which is free) are now licenseable features, including the IPS and advanced VPN that used to just be part and parcel with the old appliances.

    You have to have at least one of the 5 available subscriptions installed to get automatic firmware and pattern updates.

    Contact your reseller for details, they can help you make sense of it all.


    That makes sense, but would having an old-style license preclude me from upgrading to the highest 7.x package?  Put another way, is there any license-related reason why I can't manually install the 7.508 Up2Date package?
  • 0 in reply to BrianRobison
    No license issues, no, but if you are using an old 220 with only 512MB of RAM, you will have trouble manually updating.  If you had maintenance, I'd start a support case directly with Astaro, not here... V7 is still officially supported.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0 in reply to BrianRobison
    No license issues, no, but if you are using an old 220 with only 512MB of RAM, you will have trouble manually updating.  If you had maintenance, I'd start a support case directly with Astaro, not here... V7 is still officially supported.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
No Data
Cookie Information Banner