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User Portal Read only account

turboizzy
Hi

I am trying to create a user who is able to view all mail logs in the user portal. Currently I have created a test account to test however this does not allow the user view any mail logs at all. The SMTP log menu appears however it is not populated. We depend send a lot of mail to clients which are automated as part of the service we provide however it would be great if some selected users were able to view all the logs


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  • 0 in reply to turboizzy
    Yeah, you can't do a read-only attribute like that on the portal as far as I know. Also, I see that custom categories are not displayed on the portal view for tickets when viewing them in an open state. The only place where these are viewable is when the user opens them.[:)]
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